At MiniZoo, we’re committed to ensuring you have a wonderful experience with our products. If your order arrives damaged, rest assured that we will send a replacement at no additional cost to you. Your satisfaction is our top priority.

Due to health and safety reasons, we generally do not accept returns. However, with over 15,000 sales to date, we are proud to say that we have not turned down a single request within the top 1% of our sales.

Our goal is for you to have a great experience shopping with us, and we are always here to help. You can reach us at info@minizoo.com, and we check this email regularly to ensure prompt responses.

If you have any questions or concerns, please don’t hesitate to get in touch. We’re here to assist you!